06 Feb 2023
in reply to
Missing user
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In The Portal Connector, the options that appear in the "Populate Using" dropdown of the Form Configuration widget are determined by the available fields in the object that you have selected as the data source for the form. The Contact ID and Parent Customer ID fields will only appear in the dropdown if they are present in the selected object.
To populate a form using the Contact ID or Parent Customer ID, you will first need to make sure that the relevant fields are present in the object that you are using as the data source for the form. If these fields are not present, you will need to add them to the object before you can use them to populate the form.
Once you have the relevant fields in place, you can use the "Populate Using" dropdown in the Form Configuration widget to select either the Contact ID or Parent Customer ID as the source for populating the form. This will allow you to display a form that is similar to the profile page, without having to first display a grid.
If you are unable to use the "Populate Using" dropdown to populate the form with the Contact ID or Parent Customer ID, or if you have any other questions or concerns, kindly email support@crmportalconnector.com for additional assistance.