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Configuration element to the SecureConfiguration Cancel The title field is required!

1. Missing user

   
   15 Nov 2022

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   Hello,
   
   Could you please take a look at issue we experiencing with user registration and some other operations (for example Refresh Portal Metadata from CRM)?
   
   The error is the same:
   
   The plugin configuration does not include a configuration for portal with Id ________-____-____-____-____________, please add configuration element to the SecureConfiguration.
   
   Is there any documentation on how can we add configuration element to SecureConfiguration?
   
   TPC version: 6.0.7726.164
   Sitefinity Version: 14.0.7726.0
   
   Maybe it’s important: we have 2 portals pointing to Single CRM with identical versions, one of them is working fine, other gives this error.
   
   Thank you,
2. Missing user

   
   Answered

   15 Nov 2022 in reply to Missing user

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   Got response from Support:
   
   Check to ensure the portal in question has a matching CRM Portal Id to the Portal record. On the portal side, you can check this at Settings > Advanced > PortalConnector > CRM Connections.
   
   Once you have confirmed that this is matching, re-enter and save your CRM connection information at Administration > The Portal Connector > Configuration > General Settings. Finally, restart the site.